1. WHEN CAN I EXPECT MY ORDER?
    Orders are generally shipped within 1-2 business days and may take 3-6 business days to arrive for standard shipping. For expedited shipping, please expect delivery time of 1-3 days.

  2. HOW MUCH DOES SHIPPING COST?
    We offer complimentary shipping for orders within the Unites States. 

  3. DO YOU OFFER INTERNATIONAL SHIPPING?
    We do not offer international shipping at this time through our website. However, international buyers may place an order through Amazon here which has international shipping enabled. Amazon will include any required duties, taxes and custom fees that may be levied by your country.

  4. WHAT IS YOUR RETURN POLICY?

    P.MAI stands behind the quality of each of our products and offers a no-fuss return process. We will gladly refund or exchange new, unused merchandise purchased from the P.MAI website within 30 days of purchase. Buyers are responsible for shipping costs.

    Please contact our Customer Experience team at hello@pmaibrand.com to receive a free return shipping label. Note that price adjustments on previous purchases are not offered. We only accept returns that were purchased from the P.MAI website, and not from other retail locations. P.MAI reserves the right to modify its return and exchange policy.